How much are shipping fees?
It’s a flat rate of $10. If you order over $125, it’s free.
What is the shipping delay?
All orders ship quickly from Canada with Canada Post, so expect to receive your order between 1 to 5 business days!
What if I need my order urgently?
Send us an email and we will flag your order as urgent. Our warehouse will rush your order and will choose Canada Post's fastest shipping method. We do this free of charge. We cannot guarantee you anything, but we will definitely do our best!
Can I return or exchange an item?
Yes, we accept returns for a full refund and we also pay your return fees. However, you must respect certain conditions. Click here to read our return policy.
Will I have to pay shipping fees to return my order?
No. We will pay the shipping fee for you! Why? Because you placed your trust in us and that's our way of saying thanks even if you want to return your order. In short, you literally have nothing to lose by placing an order :)
Refund/Exchange Process
1. Contact us
2. Print the prepaid return label we will send you & bring your package to a local Canada Post office.
3. Once we receive your return, we will issue you with a full refund or exchange your order (as per your request). Please note that it can take 5 business days after we receive your return before we can process your refund or exchange.
What are the payment methods?
Payment methods are: Credit card, Paypal, check and money order. In order to guarantee your own safety, we do not accept any transaction by telephone.
Hairdressers Discount
Hairdressers/hairstylists get an additional price reduction! Apply for a hairdresser exclusive discount
How long do hair extensions last?
It depends on how well you take care of the extensions and how often you wear them. With proper care, clip in extensions can last anywhere from 3 months to 12 months. Tape in hair extensions, micro loop hair extensions, fusion hair extensions, and sew-in hair extensions last anywhere from 4 weeks to 12 weeks.
Can I dye the extensions?
We recommend you don’t. Canada Hair extensions aren’t virgin hair, and therefore have already been processed. Dyeing them may reduce the quality of the extensions. If you still wish to dye the extensions, always avoid bleaching the extensions. Test one weft before dyeing the full set. Keep in mind that by dyeing your hair extensions, you can no longer return them. If you decide to dye the extensions, you do it entirely at your own discretion. We cannot be held accountable for the outcome. If you don’t like the color you’ve received, simply follow our return policy in order to get a full refund.
Can I use heat styling products on hair extensions?
If they are made of human hair or remy hair, yes you can. Always use low heat settings. If you bought synthetic hair extensions, you cannot use hot tools on them.
Difference between Real Hair and Synthetic Hair
Real Hair: hair extensions made of real hair are silky, soft, and can safely be styled with hot tools. These hair extensions look & feel real!
Synthetic Hair: this quality is budget-friendly. Synthetic hair extensions are the most affordable extensions and a great way of getting longer & thicker hair.
The best place to buy hair extensions in Canada is on CanadaHair.ca
- All orders ship quickly from Canada. Delivery delay: generally 1 to 5 days.
- You can return your order for a full refund. We pay your return fees, so you literally have nothing to lose. Read our return policy for more details.
- Thousands of satisfied customers in Canada.
- Frequently reviewed as the best place in Canada to buy affordable hair extensions.
