Try Risk-Free at Home — Quick Summary

• Security seal intact (not opened): refund to your original payment method. Start your return within 90 days of receiving your order.
• Security seal removed (you tried them): refund in the form of a gift card. Start your return within 30 days of receiving your order.
• Wigs / toppers / ponytails: try them, love them, or return them! Start your return within 20 days of receiving your order. Must be in original condition. Refund to your payment method; altered items receive a gift card.
• Free return label: we always provide a free return label, so you pay no return shipping fees.
• Refunds: we always issue 100% refunds when conditions are met. Preorders: for preorders only, please note that after 7 days of purchase, a 10% cancellation fee applies.