What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section at the bottom of this page.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
This website uses Google Analytics to help Analyse how users use the site. The tool uses "cookies", which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors to the website made us, and compile statistical reports on website activity for CanadaHair.ca
We will never (and will not allow any third party to) use the statistical analytics tool to track or collect personally identifiable information (PII) of visitors to our site. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website.
You can choose to accept or decline cookies. Most Web browsers automatically default to accept, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable certain features on our website.
Personal information of the user: Visitors to our site may be able to register to use our services, attend events, make a purchase, join a community or upload / download information. When you register, you must provide personal information such as name, address, email, phone number or fax number and other relevant information. If you make a purchase, we will request financial information, including your credit card number, expiration date and security code. Any financial information we collect is used only to bill you for your purchase. This information may be forwarded to your credit card provider. We will not disclose personally identifiable information that we collect from you to third parties without your permission except to the extent necessary including: To fulfill your requests, to protect us from the responsibility to comply with the Terms Conditions of our web hosting provider.
3rd party policies: and related offerings linked to or from this site have their own privacy statements which can be accessed by clicking on the corresponding links within each respective website. Since we have no control over participating merchant policies or practices and other third parties, we are not responsible for the privacy practices or the content of such sites. We recommend that you read their policies before providing any personal information or complete any transaction with them.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
Request Data Deletion
If you want CanadaHair.ca to delete all data collected about you, please send an email to firstname.lastname@example.org with the subject 'DELETE MY DATA'. Please allow 24 hours to 48 hours for all your data to be completely deleted.
ADDITIONAL INFORMATION FOR CALIFORNIA CONSUMERS
If you are a California resident, California law requires us to disclose the following additional information with respect to our collection, use, and disclosure of personal data. If you are a California resident, this section applies to you.
CATEGORIES OF PERSONAL DATA COLLECTED
In the preceding 12 months, we have collected the following categories of personal data: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, internet and electronic network activity, geolocation data, audio, visual, or other sensory information, inferences drawn about your preferences, and other categories of personal data that relate to or are reasonably capable of being associated with you. For examples of the precise data points we collect and the categories of sources of such collection, please see “COLLECTION OF PERSONAL DATA” section above.
BUSINESS OR COMMERCIAL PURPOSE FOR COLLECTING, USING, AND DISCLOSING DATA
We collect, use, and disclose personal data for the business or commercial purposes described in the “USE OF PERSONAL DATA” section above.
CATEGORIES OF PERSONAL DATA DISCLOSED AND CATEGORIES OF THIRD-PARTY RECIPIENTS
In the preceding 12 months, we have disclosed the following categories of personal data for business or commercial purposes to the following third parties:
We disclose identifiers to advertising networks, Internet service providers, data analytics providers, operating systems and platforms, social networks, payment processors, fulfilment partners, customer support partners, events and promotions partners, and fraud prevention partners.
We disclose internet and electronic network activity information to advertising partners, Internet service providers, data analytics providers, operating systems and platforms, internet service providers, customer support partners, and fraud prevention partners.
We disclose commercial information to advertising partners, data analytics providers, payment processors, fulfilment partners, customer support partners, and fraud prevention partners.
We disclose audio, visual, and sensory information to customer support partners, events and promotions partners, and fraud prevention partners.
We disclose geolocation data, characteristics of protected classifications under California or U.S. law, and inferences to advertising networks, Internet service providers, data analytics providers, and fraud prevention partners.
Updated January 08 2023